The free 15-minute consultation is an opportunity to briefly discuss what you are looking for, ask questions, and see whether working together feels like a good fit. It is not a therapy session, and there is no obligation to book afterward.

The first session focuses on understanding what has brought you to counselling, how it is affecting your life, and what you would like to change. We will begin developing a shared plan and discuss what future sessions could look like.

Sessions take place through Jane’s secure video platform. Before your appointment, you will receive an email containing a link to join. You will need a reliable internet connection and a private space where you feel comfortable speaking openly.

Yes. You must be physically located in British Columbia at the time of each virtual appointment.

Many extended health plans cover Registered Clinical Counsellor services, but every plan is different. Check whether your plan includes RCC services and whether it has an annual or per-session reimbursement limit.

Many clients begin with weekly or biweekly sessions, but frequency depends on your needs, goals, availability, and financial circumstances. We can discuss a schedule that makes sense for you.

At least 24 hours’ notice is required to cancel or reschedule an appointment. Late cancellations and missed appointments are charged the full session fee, except where reasonable exceptions apply.

No. You can book a free consultation or initial assessment directly through the online booking page.